Hilton Garden Inn Chicago O'Hare Airport

Marisol at the front desk was so kind and accommodating. She let us know about everything we could expect or even might need during our stay. She told me exactly what time I needed to catch the shuttle to O’Hare, and as a person who often makes it to their flight right on time, I got to the airport with enough time to have breakfast and even buy a souvenir before boarding! The room was nice and clean, and the shower was perfect (with three shower head settings) for the long day we’d had. It’s close to the airport, so I would suggest staying there if that in particular is what you need.

The staff were excellent. I had a change in my travel plans and called a couple of days in advance to change my length of stay. Staff was able to accommodate quickly. I checked in late due to an event I attended. The lobby was busy but staff was very attentive and kind. Best I've had.

Christina at the front desk consistently demonstrates exceptional customer service. Despite her busy schedule, she remains polite and approachable, always greeting guests with a warm smile. During my stay, I had the opportunity to interact with her both over the phone and in person, and each time she was not only professional but also kind. Her efforts significantly contributed to making our stay more comfortable and enjoyable.

We arrived late, just before the restaurant was closing so worried we wouldn’t get a decent dinner. We were pleasantly surprised that our dinner was excellent! Both the service and quality of food were terrific. Beds were comfy, breakfast was good, staff very nice.

Shuttle driver was very nice and went beyond to help me with my MANY pieces of luggage and my children. Staff was very friendly and gave me advice on food to order as we arrived late. Room was clean, big. Beds were very comfy fell asleep instantly. And my children did too. Shower was nice and had all facilities. Great location from airport only 6 minutes drive Didn't do breakfast was only there for stop over but would like to go back and get the full experience of the hotel a d Chicago